Terms of Service

AGREEMENT TO OUR LEGAL TERMS

We are ECOMG LLC ("Company," "we," "us," or "our"), doing business as Obsetic.

Our website is https://obsetic.com (the "Site"), and we also provide additional related products and services that reference or link to these legal terms (collectively, the "Services").

Obsetic is an online retail platform offering home and outdoor goods to customers across the United States.

You can contact us at +18602002630, by emailing support@obsetic.com, or by mailing 87 Meadow St, Hartford, CT 06114, USA.

These Legal Terms form a binding agreement between you and Obsetic. By using the Services, you confirm that you have read, understood, and agree to be legally bound by these terms. If you do not agree, you must immediately stop using the Services.

We will provide advance notice for any material changes to the Services. Updates will become effective upon publication or upon contacting you via support@obsetic.com. Your continued use of the Services confirms your acceptance of those changes.

The Services are only intended for users who are 18 years or older. Individuals under 18 may not use or register for the Services.

We recommend printing or saving a copy of these Legal Terms for your records.

1. OUR SERVICES

The content provided through our Services is not intended for distribution or use in jurisdictions where doing so would breach local laws or require registration. If you access our Services from outside the U.S., you do so at your own risk and are responsible for compliance with local regulations.

Our Services are not intended to meet industry-specific regulatory standards (e.g., HIPAA, FISMA, GLBA). If your use is subject to such laws, please refrain from using our Services.

2. INTELLECTUAL PROPERTY RIGHTS

We either own or have the necessary licenses for all intellectual property associated with the Services, including source code, databases, software, design, text, images, videos, and graphics ("Content"), as well as the associated trademarks and logos ("Marks").

The Content and Marks are made available "AS IS" for your personal, non-commercial use only. You are granted a limited, non-exclusive, and revocable license to:

  • Access and use the Services.
  • Download or print limited portions of the Content for personal use.
  • No part of our Content or Marks may be used commercially, republished, or redistributed without our prior written consent. All rights not explicitly granted remain with us.

To request permission for additional uses, email us at support@obsetic.com. Any granted use must include proper attribution and retain copyright notices.

Violating these rights will result in immediate termination of your license to access our Services.

3. USER REPRESENTATIONS

By using our Services, you confirm that:

  • You are legally able to agree to these terms.
  • You are not underage in your jurisdiction.
  • You will not access the Services using automated tools.
  • Your use will be legal and authorized.
  • All information you provide is truthful and up to date.

False or incomplete information may lead to suspension or termination of your access.

4. PRODUCTS

We aim to present product information accurately, including specifications and colors. However, we cannot guarantee precise accuracy, and actual product appearance may differ. Availability may change, and prices are subject to modification without prior notice.

5. PURCHASES AND PAYMENT

We accept the following payment options:

  • American Express
  • Apple Pay
  • Google Pay
  • Mastercard
  • Shop Pay
  • Visa

You agree to provide current and complete payment and contact details. Transactions are processed in USD and may include applicable taxes. We reserve the right to correct pricing errors and cancel any order at our discretion, especially suspected bulk or reseller orders.

6. RETURN POLICY

Please review our posted Return Policy prior to placing any order.

7. PROHIBITED ACTIVITIES

You may only use the Services for their intended, lawful purpose. You agree not to:

  • Use the Services for unauthorized commercial gain.
  • Extract data or perform scraping activities.
  • Bypass security features or violate system integrity.
  • Misrepresent your identity.
  • Upload harmful or disruptive content.
  • Interfere with others' use of the Services.

Engaging in prohibited activity may lead to immediate suspension or termination of access.

8. USER GENERATED CONTRIBUTIONS

Unless explicitly allowed, users are not permitted to post content. If you do submit content ("Contributions"), you confirm that:

  • You own or are authorized to use the content.
  • The content does not infringe any third-party rights.
  • It is not unlawful, offensive, or misleading.

You retain ownership but grant us a license to use and display your Contributions. You are solely responsible for your submissions.

9. CONTRIBUTION LICENSE

By submitting Contributions, you grant us a non-exclusive, royalty-free, global license to use, modify, and distribute them. You waive any moral rights related to the content.

10. GUIDELINES FOR REVIEWS

When submitting reviews:

  • Share genuine, firsthand experiences.
  • Avoid offensive, discriminatory, or defamatory language.
  • Refrain from referencing illegal activity or conflicts of interest.

We reserve the right to accept, reject, or remove reviews at our discretion.

11. THIRD-PARTY CONTENT AND WEBSITES

We may link to third-party sites and content. We do not monitor or endorse such content and are not responsible for its accuracy, policies, or practices. Access these resources at your own risk.

12. SERVICES MANAGEMENT

We may:

  • Monitor the Services for violations.
  • Enforce these terms and report misconduct.
  • Remove content or restrict access where appropriate.

13. PRIVACY POLICY

Please see our Privacy Policy for full details on how we handle personal data.

14. TERM AND TERMINATION

We may suspend or terminate your access at any time, for any reason, without notice, particularly if you violate these Legal Terms.

15. MODIFICATIONS AND INTERRUPTIONS

We may modify or discontinue the Services at any time without notice. We are not responsible for any inconvenience or loss resulting from such changes.

16. GOVERNING LAW

These terms are governed by the laws of the State of Washington, regardless of conflict of law principles.

17. DISPUTE RESOLUTION

Before taking legal action, both parties agree to attempt to resolve any dispute through informal negotiation for at least 30 days. If unresolved, disputes will be settled by binding arbitration under AAA rules. Certain exceptions may apply (e.g., intellectual property issues).

18. CORRECTIONS

We reserve the right to correct any errors or omissions in the Services without prior notice.

19. DISCLAIMER

The Services are provided "as is" and "as available." We disclaim all warranties to the fullest extent permitted by law.

20. LIMITATION OF LIABILITY

Our liability is limited to the amount you paid for the Services. We are not liable for indirect or consequential damages.

21. INDEMNIFICATION

You agree to defend and indemnify us from any third-party claims related to your use of the Services or breach of these Legal Terms.

22. USER DATA

We retain some user data for operational purposes. However, we are not liable for any data loss.

23. ELECTRONIC COMMUNICATIONS

By using our Services, you consent to receive communications from us electronically, and agree that such communications fulfill any legal requirements.

24. CALIFORNIA USERS

If you’re a California resident with unresolved concerns, you may contact the California Department of Consumer Affairs at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834 or call (800) 952-5210.

25. MISCELLANEOUS

These Legal Terms, along with any other policies posted on the Site, form the complete agreement between you and Obsetic. If any part is deemed unenforceable, the rest remains in effect.

26. CONTACT US

If you have questions or concerns, contact us at:

Obsetic

Open Monday-Friday

9AM-5PM EST

Email: support@obsetic.com

Phone: +18602002630

Address: 87 Meadow St, Hartford, CT 06114, USA

We aim to respond within 24 hours during our 9am to 5pm EST business hours.

 

  • Call Us

    Reach us at: +18602002630. Lines are open between 9am to 5pm EST (except weekends, when we are closed).

  • Email Us

    Our email is support@obsetic.com. We aim to respond within 24 hours during our 9am to 5pm EST business hours.

  • Returns

    Returns are accepted within 30 days of receiving your order to ensure your satisfaction with your product.